NetSuite Assist by Dolapa is the only AI-powered support platform designed specifically for NetSuite, with built-in governance that protects your ERP investment and keeps data AI-ready.
User: “Why is my invoice stuck in pending approval?”
Your invoice is blocked at the Approval Routing step. Based on similar cases, the root cause is usually missing department or subsidiary on the transaction. Review these fields or click below to auto-check configuration.
Dolapa combines AI deflection, governance, and analytics to reduce ticket volume while improving process quality.
Answer common NetSuite questions before tickets are submitted using AI trained on your processes and knowledge base.
Enforce transaction IDs, attachments, and root cause fields upfront—solving the classic “JIRA problem” of missing context.
Turn support tickets into process improvements with real-time root cause analysis across NetSuite modules.
Reduce support spend while improving data quality for future AI and reporting initiatives across your ERP.
Watch a walkthrough of the current prototype including AI-powered search and deflection, governance-driven case submission, and the admin experience.
3–5 min product walkthrough · Turtorial Video.
Start small, experiment with AI deflection, and scale as your NetSuite support team adopts Dolapa.
Perfect for early evaluation and pilots.
For high-performing NetSuite support teams.
For large NetSuite and global ERP teams.
Share a few details and we’ll schedule a 30-minute session to walk you through NetSuite Assist and explore your support stack.
Get early access, product updates, and best practices for running AI-assisted NetSuite support.